State Farm® Insurance Agent Kaitlin Ponce
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karissa Quamme
October 25, 2025
"Alexandria did an amazing job answering all of my questions! I am an owner of a new car for the first time and she helped me protect it in full, while explaining all the numbers. Additionally she was incredibly kind and quick to laugh. Thank you so much <3"
Daniel Okegbu
October 17, 2025
"Alexandria was great and helpful! She provided great recommendations on ways I can get the best benefit and save cost. Thanks."
"I am so happy to hear this! Thank you for sharing, Alex is truly amazing!"
Sari F
October 16, 2025
"I sent an email about a concern I had with my State Farm bill, and Anthony called me back very quickly and was able to help resolve the issue. Anthony is awesome and really went above and beyond to help. I am so grateful to him and the whole team!"
"Thank you so much for your kind words. I'm really glad Anthony was able to help and make things right quickly. He truly cares about our customers, and it means a lot that you took the time to share this. We're so grateful to have you as part of our State Farm family!"
Karen Scales-Waller
October 15, 2025
"Very patient and great to work with! Her time was my time and we went through information easily and with understanding."
"Thanks so much for your kind words! Glad we could make everything easy to understand and go through together. We appreciate you!"
Tony Moses
October 14, 2025
"Nate was extremely good and helpful!!! Thanks nate for your patience"
"Thank you for your kind words! We agree with you, Nate is amazing!"
Naimul Islam
October 14, 2025
"After searching everywhere for my first auto insurance policy, I was so glad to find this office. Victoria was a huge help, and she provided me with the best policy that fit my needs."
"We're so glad that you found our office and Victoria, she is wonderful! We appreciate your trust and are truly happy to have you as part of our State Farm family!"
Edward Rodriguez
October 14, 2025
"Working with Victoria Cullen was a pleasure. She provided a clear overview of State Farm’s products and explained the value of bundling them in a way that was easy to understand. She was also very efficient with our time, making the process smooth and productive. A terrific State Farm professional."
"Thank you so much for your thoughtful review! We are so glad to hear that working with Victoria was a great experience. We truly appreciate your kind words and the opportunity to help with your insurance needs."
Courtney Schall
October 13, 2025
"Nate was super helpful in switching my home insurace to State Farm."
"I love hearing how helpful Nate was! We are so thankful to have you in our State Farm family now!"
Paige Bounds
October 13, 2025
"Very kind, attentive, and did a great job making sure I got a good plan, understood everything, and got everything set up correctly. Made changing my insurance a smooth process."
"I am so glad to hear this! Thank you for sharing your experience! We are so glad your apart of our insurance family now! "
Amanda Kunst
October 10, 2025
"Alexandria was amazing ! Very helpful and knowledgeable! Highly recommend!!!"
"Thanks Amanda!"
Candice Brown
October 10, 2025
"Nate Hall was amazing with explaining everything GREAT work Nate"
"Thank you! I agree Nate is amazing!"
Marcy Massengale
October 8, 2025
"Salami was very helpful, patient and courteous. She listened well and addressed my issue with professionalism"
"Thank you for the great review!"
Darrell Staples
October 8, 2025
"Always a great experience! Kala and the other representatives always provide great service. I always feel like I am the priority!"
"Thanks Darrell! Welcome to Kaitlin Ponce State Farm!"
Teddie Tate
October 2, 2025
"My Agent Alexandre was so Awesome This kinda service im telling everyone great job Statefarm I give her a 20 plus"
"Thank you for the great review! I agree Alex is really great!"
Barbara Lorinda “Lori” Francisco
October 1, 2025
"Kaitlin was knowledgeable and very patient with all my questions. She has a wonderful personality and was very respectful. State Farm has an exceptional employee that provided the best customer service."
"Thank you for the wonderful feedback! We're grateful for your kind words. We appreciate you being part of our State Farm family! Your trust means a lot to us!"
Myisha Nicholson
October 1, 2025
"Victoria did an amazing job with ensuring I got the best insurance policy. Thank you for your patience and understanding of my needs!"
"We are so thankful to hear that Victoria took great care of you, she is amazing! Thank you for sharing your experience with us. We look forward to continuing to serve you!"
Yahaira Maitland
October 1, 2025
"I had a great experience my agent was very polite and clear she 4an everything down so I could understand she was absolutely terrific 👏 and I also have car insurance with her too alone with life,and property"
"Thank you so much for sharing your experience! I am so thankful your agent took great care of you. We value your loyalty to us. We look forward to continuing to take great care of you!"
Mary Achebo
September 30, 2025
"I have been with this company like forever because of the services they provide more especially making be feel important or needed. I have heard so many things about the company like the saying goes ' seeing is believing". I love state farm from the manager to the least person. Sincerely, State Farm is a great team and a family. Everyone’s call and individual needs are important to them. Thumbs up and Kudos to all of them. And another associate added to the team Camille is ball changer. :) Mary A"
"Thank you Mary! I appreciate your loyalty to Kaitlin Ponce State Farm! We are so happy to have you as a customer!"
T Rainey
September 30, 2025
"Victoria was professional and informed while helping me through the process."
"Thank you for the review! I agree Victoria is amazing!"
Andrew Dinu
September 30, 2025
"Victoria did a great job offering me options that fit my needs. I would recommend you give her a call if you’re interested in making the switch."
"We love hearing this! We agree Victoria is amazing!"
Khori Dorsett
September 30, 2025
"Was very informative and helpful with the questions I asked and answered them with great clarity"
"Thank you very much for taking the time to share!"
eric elwood
September 29, 2025
"Anthony Houston, who helps me out, is always awesome: always gets back, gets back fast, follows up, and really gets the details right. The Best. Ask for Anthony by name, you will be glad. He makes the whole office look good!"
"We love hearing this! Thank you for taking the time to share. We agree Anthony is really great!"
Brenda Graham
September 26, 2025
"Jonathan did a SUPERB JOB. He went high and beyond in assisting me today. Everything was explained in its entirety.He also assisted me in getting discounts to lower my rate… Thank you Jonathan."
"Thank you for sharing your experience! We love hearing how great Jonathan is, we are so thankful to have him on our team!"
Leigh Anne Cunningham
September 26, 2025
"Ajani was so helpful in answering my questions and helping me find safe ways to save money on both my car and home insurance. Well done!!"
"Thank you! Ajani is really great; we are so thankful to have her on our team."
Luh Jay
September 25, 2025
"Great customer service"
"Thank you!"