State Farm® Insurance Agent Kaitlin Ponce

"Anthony was extremely helpful answering all my questions and updating my policy!"

"Jasmine is EXTREMELY helpful. She is an absolute pleasure to work with. I can always expect the best service from State Farm!"

"Nate was great 👍"

"Anthony Houston did a great job following up with the items I needed to have taken care of."

"Brittany, it was a pleasure to talk with you today about updating my policy and getting all the discounts that are entitled to me. Without great individuals like you who are very concerned about the customers and providing as much saving as possible to them. I really appreciate you and the State Farm company. Agents like yourself is what State Farm the top insurance company around. Thank you very much for all your care and assistance. -Ezzell"

"Nate was super helpful in setting me up with auto insurance!! He made it a seamless process and took some of the worry out of making this big decision. 10/10 would recommend"

"Was depressed about my insurance going up sky high and my car is getting older. So I decided to take a chance and call State Farm’s insurance, and Victoria gave me a quote of a life time. The best I’ve had so far and I’m good, depression gone just like that. Thank you Victoria!!👍🏾"

"A pleasure to speake with a real person and they know exactly how to assist you!!"

"Nate was very courteous and astute in his knowledge of his product and treated me like a human in all of his conversations!! BRAVO Ms. Ponce!!"

"Kala was very knowledgeable and made updating my coverage very easy. She explained how upcoming changes would help my coverages."

"Thanks Anthony for your detailed explanation of my insurance policy, and the patience and articulation of your delivery. From one Anthony to another.. YOU ROCK!!! Highly recommend"

"Anthony is always great! He reached out with savings that I was not receiving on my car insurance and was extremely helpful in making sure I was paying the best rate possible. I always appreciate that he is proactive."

"Jonathan was extremely helpful and answer all my questions. I appreciated how patient he was. Thank you!"

"It's not often that I find myself saying this, but I genuinely appreciate my insurance company, and it's all thanks to this incredible agent office. From timely statements and accurate policy updates to their fast emergency response, Kaitlin Ponce and her team make you feel like family, not just a policyholder. When I was side-swiped by an inattentive motorist this summer, they sprang into action. They coordinated the emergency response, dispatched a tow truck, negotiated storage fees, held the at-fault driver accountable, and so much more. Their support was nothing short of extraordinary. I've happily renewed my policy for my new vehicle and will continue to do so. Keep up the fantastic work! A special shout-out to Camille for her meticulous attention to detail, professionalism, and compassionate touch when life doesn't go as planned. You all are amazing!"

"I received a call from Anthony to help me stay in the know of what opportunities were coming up for me to pay less for my coverage. I appreciate the entire team’s consistent willingness to support."

"Kayla was been wonderful to working with updating our insurance policies."

"My experience with Kaitlin was phenomenal. She was extremely patient , knowledgeable and thorough! I changed my car insurance through her because she worked with me and all my questions!"

"Nate did a great job and got us the best price around. Thank you Nate for saving us thousands in our home and auto"

"Anthony is the most patient agent ever. I was busy with life and kept postponing getting my insurance. He didnt give up and stayed in touch to help me. That meant the world to me. I have insurance now and I’m on the road yayyyy🥰🥰 Give Anthony a raise he deserves it."

"Kala was great! Helpful and answered all questions very detailed."

"I want to thank Anthony Santiago at Kaitlin Ponce State Farm Agency for his exceptional service during my retirement planning. His flexibility and thorough preparation made everything stress-free. The customized options he provided aligned perfectly with my goals, giving me confidence in my retirement plan. Thank you for going above and beyond Anthony!"

"Kaila Myers is awesome and excellence in customer service and support! I have nothing but great respect and admiration of her professionalism and dedication in how she shows genuine care and support to me as a customer."

"Nate was so helpful with our Home /Auto Insurance . He even told us about courses we could take to save money. Nate always called me back when he said he would. I was able to save $70 per month on my Auto Insurance. Sometimes when people say they are going to send you documents to look at or sign you usually have to call them back but Nate stayed on Task. I've only had 2 insurance policies one begin State Farm. Looking for better quotes without hesitation or getting other quotes from other companies. State Fram was number one. Thank you Nate for a quick and easy transfer. As always job well done."

"I received a notice of changes to my HOA master policy and needed to make sure I had the right coverage in my homeowners policy. Anthony was very helpful and answered my questions promptly. I’m so glad I called!"

"Did a great trying to help me out any way she could!!"