State Farm® Insurance Agent Kaitlin Ponce

"Ajani was so helpful and professional. She went out of her way to get some information for me anout my car insurance. I'm grateful."

"They are incredibly kind and super accommodating and helpful! I will gladly go to them whenever I need insurance!"

"Representative: Nate"

"Did a great job explaining the policies and what they cover."

"Anthony Santiago had great customer service I look forward to working with him in the future"

"Very good customer service. I appreciate that Anthony took to time to follow up with me on a claim to ensure it was handled promptly and satisfactorily."

"It was a excellent experience"

"After totaling my car last year, i was so pleasantly surprised at how pain free the claim process was, even despite some errors with filing policy numbers (not their fault, but they halped me get things straight anyway.) Anthony kept in contact with me multiple times throughout the whole process and made sure i was squared away. No complaints here!"

"Anthony H. went above and beyond answering my question concerning my auto coverage quickly and even took the time to connect about my upcoming trip and suggested potential policy saving options for when I return. Thanks!"

"Direct and 2D point with great service. ❤️IT."

"Great customer service! Warm & Friendly. Treated like family. Highly recommend this team."

"Pleasant and thorough."

"Kala was so helpful and did a fantastic job! She made it quick and simple."

"Anthony was amazing ! Very helpful and knowledgeable! Highly recommend!!!"

"We really appreciate the customer service we've received from State Farm, most recently from Ajani Haywood. We had questions about car insurance rate increases that came up over the holidays. Ajani jumped in to help us while others were out on leave so that we would not be left waiting for a response. She identified a couple of areas where we could potentially save money to bring our costs down. Ajani was prompt, thorough, and very friendly. We appreciate all of her help and consideration!"

"Very friendly, service oriented. They really know their job. Very much satisfied."

"Jonathan did a great job of reviewing all our insurance information this morning. He was very thorough yet personable in his demeanor."

"Kala was very helpful when I updated my policy!"

"Nate the Great! I recently had the pleasure of speaking with Nate, a representative from State Farm, and I couldn’t be more impressed. From the moment we connected, his professionalism and extensive knowledge shone through. He took the time to listen to my needs and provided me with thorough assistance, explaining my options in detail. Thanks to his expertise, I’ll be saving hundreds of dollars every month! I truly appreciate his help, and I feel so fortunate to have him as my advisor. Thank you, Nate, and may God bless you in Christ!"

"I called to discuss my premiums in detail. I had the pleasure of speaking with Kala. She was engaging, professional, and extremely helpful. I greatly appreciated the time she took with me to make sure I had complete understanding every step of the way. I would recommend The Katlin Ponce Team and Kala in particular!"

"Anthony has been a tremendous help throughout my time being with Statefarm. It truly makes a difference when someone cares about what they do."

"I spoke with Anthony Houston my customer service rep at state farm. Such a delightful young man. This is the second time he has helped me and was very polite courteous and so attentive to the issue I had. I was very impressed with him. Great job!!!"

"Anthony Houston did a fantastic job refreshing my policy and educating me on possible savings. Great attitude and extremely helpful!"

"Anthony Santiago is always so helpful and very pleasant!!!! He goes above and beyond to provide the best service."

"Just had a wonderful experience with Anthony via Kaitlin Ponte’s State Farm firm. Anthony was courteous, professional, informative and thorough. I sincerely appreciate how competent he was in helping me and my Mom with our insurance needs."