
State Farm® Insurance Agent Kaitlin Ponce
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diallo Williams
March 17, 2025
"Kaitlin Ponce's office stands out as the finest in Georgia! Her team consistently prioritizes my needs, offering discounts and suggestions to enhance my policy. I've been a client since 2021, and my agent, Kala Myers, has been exceptional with her remarkable memory and keen attention to detail. During our annual review, she reminded me to update my life insurance beneficiary, which I had overlooked. Great work, Kala—you truly helped me out!"
Sabrina Cedeno
March 14, 2025
"I had such a great experience with Nate from State Farm. He was super helpful and really took the time to explain everything so I understood my options. He made the whole process way easier than I expected!"
John Chissell
March 14, 2025
"Victoria was extremely nice, helpful, informative and just gave me an all-around wonderful experience!"
Cynthia Smith
March 12, 2025
"Anthony is knowledgeable and very professional. He knows his stuff and is an excellent listener and communicator. Thank you for your help!"
Kathlene Turner
March 10, 2025
"Great customer service!"
Curtis Starr
March 10, 2025
"I'm very satisfied with your professionalism thank you"
"Thanks!"
Laneka Alexander
March 10, 2025
"Dru is amazing! Ajani is amazing! I would write multiple reviews about the Kaitlin Ponce team if I could! They’re amazing!"
"Thank you Laneka! We are so happy we could help!"
Meredith Durden
March 10, 2025
"Anthony and Nate were super helpful and answered all my questions. Have always had great customer service from Kaitlin’s team!"
Jamie Boaz
March 7, 2025
"Alex and Jonathan were awesome!! I saved over $200 along with better coverage switching to State Farm from Allstate. Thank you both for for patience and willingness to walk me through the process.."
Braden Payne
March 7, 2025
"Anthony was very helpful"
Black Ice
March 6, 2025
"I had a great experience"
Linda Ponder
February 27, 2025
"Camille provided me with excellent customer service as usual. She was very concerned with all my needs"
"Thanks Linda!"
Margaret Holmes
February 26, 2025
"Very kind and well pleasant and understanding 😊 thank"
"Thank you!"
Chris Bowen
February 26, 2025
"Victoria is AMAZING and efficient! I am all about customer service with my book, "Beyond 5 Star Quality!" I was very impressed with the customer care!! Dr. Chris Bowen"
"Thank you for the kind words Chris! I agree, Johnathan is awesome!"
erika pettway
February 25, 2025
"I’ve been a State Farm customer for over 10 years! I wanna thank Anthony Houston providing me with tremendous help and guidance when I went through my car being totaled out ! I thank State Farm for all the help and I especially wanna thank Kaitlyn Ponce, my agent and the people that work for her for making the process so smooth and also Brittany Blake was a phenomenal person as well in this transition thank you thank you thank you State Farm."
Creekmore Johnson
February 24, 2025
"Anthony Houston saved 🛟 Kaitlin Ponce State Farm a customer from leaving ✈️ by helping him lower 📉 his monthly rates 👍"
Luna Carlson
February 21, 2025
"Kaitlin’s team is top notch. Recently, Anthony H helped answer a question for me and ensure I continue to receive my alarm monitoring discount. He was very helpful and knowledgeable. Anthony went above to ensure he had what he needed from me."
Latonya Elliott
February 21, 2025
"I appreciate the advice and service of Nate! I think I got a great price and him included everything that I needed!"
Roger Wallace
February 20, 2025
"Moved to Atlanta in 2017 and decided to choose state farm to cover my car and life insurance. They have always been polite and professional. They have offered me options/suggestions on reducing my premiums. Ajani has been helpful. Highly recommend"
Rob Ruk
February 19, 2025
"Nate was awesome. He took all the time I needed. He explained everything in detail."
"Thank you Rob!"
Jamie Stulpin
February 19, 2025
"Nate did a great job with getting me set up on an insurance plan that would save me money from what I was paying on my premiums with Geico. Keep up the great work with taking care of the customers, Nate!! 10/29/24- Nate and Camille both did a great job today with helping answer questions I had and getting my bill paid. Couldn’t ask for a better team!! 2/19/25- Spoke with Camille today about my renter’s insurance renewal. She helped me take care of getting the updated information emailed to my leasing office. She also answered some other questions I had about my auto policy as well. Very knowledgeable about the products and a shining example of awesome customer service for their office and for State Farm company as well. Thank you again Camille!!"
"Thank you for your 5-star review, Jamie! It was my pleasure to help you save money on your insurance plan. Customer satisfaction is always our top priority. Thank you for trusting us with your insurance needs. - Nate"
Mel
February 18, 2025
"Victoria heard my concerns and really took time out to explore savings and coverage options that could benefit my family. Thanks again!"
"Thank you Mel! I'm so happy Victoria could help you!"
Christine Dito
February 14, 2025
"Anthony is always great! He is always available to talk through any questions I may have and any changes to policies that would benefit me. Thank you Anthony!"
"We want to make sure you're always getting the best value! I'm so happy Anthony could help. We appreciate you being a longtime customer, Christine! "
Priscilla Leslie
February 13, 2025
"Great Customer Service The Best State Farm Agent /Group Employees Always Best Advice for there Customers"
"Thank you Priscilla! We appreciate you being our longtime customer!"
Clarice Smith
February 12, 2025
"Anthony H was such a big help on explaining my policy.he did a great job an looking forward to speck with if I should need him again"
"Thanks Clarice!"