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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca Daigle

October 4, 2024

5  out of  5
rating by Rebecca Daigle
"Nate was super helpful in setting me up with auto insurance!! He made it a seamless process and took some of the worry out of making this big decision. 10/10 would recommend"
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Darlene Musa

October 2, 2024

5  out of  5
rating by Darlene Musa
"Was depressed about my insurance going up sky high and my car is getting older. So I decided to take a chance and call State Farm’s insurance, and Victoria gave me a quote of a life time. The best I’ve had so far and I’m good, depression gone just like that. Thank you Victoria!!👍🏾"
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William Moore

October 1, 2024

5  out of  5
rating by William Moore
"A pleasure to speake with a real person and they know exactly how to assist you!!"
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Michael Williams

September 30, 2024

5  out of  5
rating by Michael Williams
"Nate was very courteous and astute in his knowledge of his product and treated me like a human in all of his conversations!! BRAVO Ms. Ponce!!"
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Jerrell Staples

September 28, 2024

5  out of  5
rating by Jerrell Staples
"Kala was very knowledgeable and made updating my coverage very easy. She explained how upcoming changes would help my coverages."
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Profit King

September 26, 2024

5  out of  5
rating by Profit King
"Thanks Anthony for your detailed explanation of my insurance policy, and the patience and articulation of your delivery. From one Anthony to another.. YOU ROCK!!! Highly recommend"
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Christine Dito

September 26, 2024

5  out of  5
rating by Christine Dito
"Anthony is always great! He reached out with savings that I was not receiving on my car insurance and was extremely helpful in making sure I was paying the best rate possible. I always appreciate that he is proactive."
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Nicole L

September 26, 2024

5  out of  5
rating by Nicole L
"Jonathan was extremely helpful and answer all my questions. I appreciated how patient he was. Thank you!"
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Antwan Jones

September 24, 2024

5  out of  5
rating by Antwan Jones
"It's not often that I find myself saying this, but I genuinely appreciate my insurance company, and it's all thanks to this incredible agent office. From timely statements and accurate policy updates to their fast emergency response, Kaitlin Ponce and her team make you feel like family, not just a policyholder. When I was side-swiped by an inattentive motorist this summer, they sprang into action. They coordinated the emergency response, dispatched a tow truck, negotiated storage fees, held the at-fault driver accountable, and so much more. Their support was nothing short of extraordinary. I've happily renewed my policy for my new vehicle and will continue to do so. Keep up the fantastic work! A special shout-out to Camille for her meticulous attention to detail, professionalism, and compassionate touch when life doesn't go as planned. You all are amazing!"
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Tyeone Barner

September 23, 2024

5  out of  5
rating by Tyeone Barner
"I received a call from Anthony to help me stay in the know of what opportunities were coming up for me to pay less for my coverage. I appreciate the entire team’s consistent willingness to support."
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Elizabeth Spangler

September 20, 2024

5  out of  5
rating by Elizabeth Spangler
"Kayla was been wonderful to working with updating our insurance policies."
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Tammy Avery

September 19, 2024

5  out of  5
rating by Tammy Avery
"My experience with Kaitlin was phenomenal. She was extremely patient , knowledgeable and thorough! I changed my car insurance through her because she worked with me and all my questions!"
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Jared & Macey Chapple

September 19, 2024

5  out of  5
rating by Jared & Macey Chapple
"Nate did a great job and got us the best price around. Thank you Nate for saving us thousands in our home and auto"
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Neriyah Izzy

September 19, 2024

5  out of  5
rating by Neriyah Izzy
"Anthony is the most patient agent ever. I was busy with life and kept postponing getting my insurance. He didnt give up and stayed in touch to help me. That meant the world to me. I have insurance now and I’m on the road yayyyy🥰🥰 Give Anthony a raise he deserves it."
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Tatyana Holiday

September 18, 2024

5  out of  5
rating by Tatyana Holiday
"Kala was great! Helpful and answered all questions very detailed."
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Angela Diaz

September 16, 2024

5  out of  5
rating by Angela Diaz
"I want to thank Anthony Santiago at Kaitlin Ponce State Farm Agency for his exceptional service during my retirement planning. His flexibility and thorough preparation made everything stress-free. The customized options he provided aligned perfectly with my goals, giving me confidence in my retirement plan. Thank you for going above and beyond Anthony!"
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Angela Jones

September 16, 2024

5  out of  5
rating by Angela Jones
"Kaila Myers is awesome and excellence in customer service and support! I have nothing but great respect and admiration of her professionalism and dedication in how she shows genuine care and support to me as a customer."
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Sandra Deadwyler

September 16, 2024

5  out of  5
rating by Sandra Deadwyler
"Nate was so helpful with our Home /Auto Insurance . He even told us about courses we could take to save money. Nate always called me back when he said he would. I was able to save $70 per month on my Auto Insurance. Sometimes when people say they are going to send you documents to look at or sign you usually have to call them back but Nate stayed on Task. I've only had 2 insurance policies one begin State Farm. Looking for better quotes without hesitation or getting other quotes from other companies. State Fram was number one. Thank you Nate for a quick and easy transfer. As always job well done."
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Becky Kennedy

September 14, 2024

5  out of  5
rating by Becky Kennedy
"I received a notice of changes to my HOA master policy and needed to make sure I had the right coverage in my homeowners policy. Anthony was very helpful and answered my questions promptly. I’m so glad I called!"
We responded:
"Thanks Becky! We appreciate your loyalty to Kaitlin Ponce State Farm!"
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Laura Harned

September 13, 2024

5  out of  5
rating by Laura Harned
"Did a great trying to help me out any way she could!!"
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Camille F

September 11, 2024

5  out of  5
rating by Camille F
"I have been serviced by this specific State Farm agency for the past 3 years for renters insurance. Anthony was a great help with finalizing my 2024-2025 Renter’s Insurance for the entire year and provided options for life policy. Will continue doing business at this agency."
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Courtney Smith

September 11, 2024

5  out of  5
rating by Courtney Smith
"Anthony was truly amazing. This is my first time getting insurance on my own and he made the process run so smooth. The service was a 10/10"
We responded:
"I'm so happy we could help, Coutney!"
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Annette Willoughby

September 11, 2024

5  out of  5
rating by Annette Willoughby
"I had an amazing experience with Kaitlin Ponce from State farm I was given the best quote for the insurance that I needed without a whole lot of bull the company was one of the best experiences I have had"
We responded:
"Welcome to Kaitlin Ponce State Farm Annette! I'm happy to hear you had a great experience!"
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Melissa Silberman

September 7, 2024

5  out of  5
rating by Melissa Silberman
"Both Anthonys have been wonderful to work with. From helping me understand my life insurance options to most recently helping me navigate a potential claim around an a/c leak in my home. They provided me inspection options/recommendations, reminded me my current coverage plan, and have been extremely responsive and insightful. I’ve been with Kaitlin Ponce since I moved to Atlanta almost 7 years ago and have yet to be disappointed. Much thanks to everyone there."
We responded:
"Thanks Melissa! We appreciate your loyalty to the Kaitlin Ponce State Farm Agency and are happy to serve you!"
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Debora Layne

September 7, 2024

5  out of  5
rating by Debora Layne
"Victoria was great and very easy to talk to."
We responded:
"We appreciate your review Debora!"