State Farm® Insurance Agent Kaitlin Ponce

"Nate was awesome and helped me add boat insurance to my home/auto. It was a quarter of the price to my next closest quote and Nate had me all done and covered within the hour so I could keep my boat at the marina!"

"Great customer service"

"Ciera Miralda-Grant was absolutely amazing!! Her kind, caring, and patient demeanor was very much appreciated. I had been with my previous insurance carrier for more than a decade, maybe two. She was extremely professional, explained everything very thoroughly and made sure that I understood and received the exact coverage that I was looking for. Our first interaction she helped me obtain car and renters insurance all while saving me quite a bit of money. At that time, she also explained to me the various life insurance options that were available. I told her I would think about it. When I had made my decision, I did not hesitate to reach out to Ciera and again she did not disappoint. I am extremely satisfied with the incredible customer service I received as well as the policies that I obtained. Thank you very much, Ciera, you are a delight and I look forward to working with you in the future."

"Switching from Allstate to state farm has been a breeze thanks to Ciera. I’ll be recommending her to all my family and friends."

"You did an amazing job of explaining everything to me and you were very patient with me"

"I was in the market for insurance due to a move, as well as having a new pet and even my car insurance was due to expire and I knew I didn’t want to continue paying the ridiculous price that I did. I was extremely overwhelmed, but thankfully I was able to get in contact with Ciera and she was transparent with EVERYTHING!! She was also so kind and explained everything so clearly with patience due to my excessive questions. I was able to get a clear understanding of what I needed!! She’s the embodiment of an EXCELLENT insurance agent, I wish all representatives were like her!"

"Looking to see what’s out there and I found a gem. Kaitlin Ponce hires some of the most accommodating and caring agents in the game. Ja’bria’s customer service is unmatched and that’s what sealed the deal in my mind. Then I get a call from Nate the most upbeat and knowledgeable agent I’ve encountered he explained intricate details of each policy. This is my first time, in all my years of living being ecstatic about purchasing car insurance. Thank you Ja’bria and Nate for all the information you guys gave me. Thank you State Farm for a decent insurance rate!"

"Sierra was extremely helpful, pleasant and very professional to work with! I would recommend her to anyone looking for a policy."

"Very kind, informative and respectful!"

"Excellent agent for home insurance"

"Kala is very kind and is the best with helping out with insurance information."

"Ciera was very informative and helpful with the entire process. 10/10 customer service"

"Kala was great with helping me get my new insurance set up, she answered all my questions and provided helpful information and would also call to follow up. Seamless process."

"This review is for Nathan Hall in Particular. I have been working with him for a year now and my experience has always been phenomenal. Nathan is very responsive, transparent and eager to help whenever I have a request. Can’t thank him enough for all of his help! I highly recommend!"

"Ciera was amazing today! She made setting up my policy simple and stress-free. She took the time to explain everything clearly, answered all of my questions, and made sure I felt confident with my coverage. Her professionalism and friendliness really stood out, and I appreciate how quick and smooth the whole process was. Definitely recommend Ciera if you’re looking for someone who truly cares about helping you get the right policy!"

"I had the pleasure, and most wonderful experience working with Ciera Miranda-Grant, a State Farm agent that provided the most professional, yet personable, patient, hardworking, and very competent exchange I’ve had in a longtime. Customer service is NOT dead. I had talked to several agents/companies the same day and hit the right one with Ciera! I am on board, and looking forward to having her as my new agent!"

"Victoria did a great job of clearly explaining our policy and offered a solid range of options to choose from. She was quick to respond and very flexible with my schedule"

"Well really I can't say enough about Ciera the customer service was great and I really feel like she did the best she could to help me out and I felt like she did help me out I am satisfied with the quote that she came up with so much so that I have already referred her to another customer I can't wait to hear about the great job that I know she's going to do for her. Hey Ciara keep up the good work."

"I have had the pleasure of being with State Farm - Kaitlin Ponce for over 10 years, and my experience has been extremely positive. I want to thank their MVP, Kala, for her outstanding service. She recently contacted me personally to inform me that my car insurance premium will be decreasing, which is certainly encouraging news in today’s environment. I found her to be very professional, and she was more than willing to address my inquiries. I wholeheartedly recommend them."

"Anthony was incredibly helpful when I reached out with questions and for a quote on my policy. He was patient, knowledgeable, and took the time to understand my needs. I truly appreciated his professionalism and clear communication."

"There aren’t enough words in the English language to express my level of gratitude and thanks for Kala, I was envolved in a horrible apparent fire last year and I would call State Farm consistently however I would not be able to speak with anyone until Kala answered the phone and she literally walked me through the entire process of submitting my claims I could tell she actually cared about my well-being through the phone and it that particular season of everything going wrong that meant the world to me. Who ever reads through these hear me clearly, DO WHATEVER YOU CAN TO KEEP KALA HAPPY. Her attentiveness, persistence and willingness to help is not common. Put her on every billboard you have, promote her, whatever she wants. Thank you again Kala!!!"

"Getting insurance is quite possible one of the most stressful things you'll ever need to do. Luckily for you, Ajani and Nate at State Farm make the process easy, and dare I say a little fun. Especially if this is your first time getting insurance they make sure to explain everything in terms you can understand so you know what you’re signing up for. Can’t recommend the both of them enough."

"I had the pleasure to be assisted by the lovely Ciera miralda-grant. I was trying to find an insurance home with State Farm and she did over and beyond with her service and I’m forever grateful for her help."

"Very detailed and got me some great price"

"I’ve never had anyone take as much time and have as much patience as this young lady who helped me with my new quote. I’m very impressed and happy."