State Farm® Insurance Agent Kaitlin Ponce

"My family has worked with Kaitlin Ponce ever since I have been in Atlanta for as long as I can remember - 25 years! I have always had personal service, top-quality support, and fast/easy insurance claims! I will always recommend State Farm!"

"Always give great customer service! Thanks Nate"

"Ajani and Anthony was great at explaining everything for me. Could not have asked for better assistance."

"Great fast and reliable service!!"

"I worked with Anthony Houston to make sure my new car was covered. He worked with me to get as many discounts as I could. I have been with State Farm since 1981 and I understand why because the service is always impeccable."

"I had an amazing experience with Kaitlin Ponce from State farm I was given the best quote for the insurance that I needed without a whole lot of bull the company was one of the best experiences I have had"

"I have been with this company like forever because of the services they provide more especially making be feel important or needed. I have heard so many things about the company like the saying goes ' seeing is believing". I love state farm from the manager to the least person. Sincerely, State Farm is a great team and a family. Everyone’s call and individual needs are important to them. Thumbs up and Kudos to all of them. And another associate added to the team Camille is ball changer. :) Mary A"

"I recently had the misfortune to total one of my vehicles. State Farm and Katlin’s office could not have been more helpful. The process was very easy with their help. They kept me informed at each step of the process. Everything was handled quickly and professionally. If I had to go through a misfortunate experience such as this accident, I’m glad it was Katlin and her team."

"Over the past 12 months, Anthony Houston has been an incredible support as my insurance agent. From day one, he’s been responsive, knowledgeable, and genuinely committed to helping me make the best decisions for my insurance needs. Whether it was navigating policy changes, understanding coverage options, Anthony has always been just a call or email away, ready with clear answers and a calm, professional approach. His attention to detail and willingness to go the extra mile gave me peace of mind through every step. He doesn’t just sell insurance—he builds trust and offers real value. I truly appreciate his dedication and couldn’t ask for a better person to handle my insurance needs. Highly recommend Anthony to anyone looking for a reliable, trustworthy, and proactive insurance agent"

"I had a great experience! I spoke to a nice agent by the name of Anthony and he was very informative and helpful during the process of me wanting to add a vehicle and considering keeping my old vehicle on the policy he then transferred me to Kayla to assist me in adding the new vehicle! They also loaded me up with discounts which who doesn’t love saving money!!!! So glad I chose to switch to State Farm!"

"Anthony was extremely helpful in getting me through to Roadside assistance and getting my emergency handled."

"Everyone that I have talked to from this office has been absolutely wonderful. I was referred to Kaitlin for a bundle for auto and home owners insurance. She discussed all of my options and helped me get an amazing package that worked best for me and my family. I would recommend them every time. I've talked to Kaitlin, Anthony as well as Kala. They are all a wonderful help. 10/10 recommend."

"I have been with Kaitlin Ponce State Farm for years and my experience has been nothing but amazing. I’ve been working mostly with Anthony over the years and he is always so sweet, helpful and prompt! I highly recommend Anthony and the rest of the team at Kaitlin Ponce!"

"Thank you Jo for helping me today. You really helped me understand which way to go. Excellent customer service"

"Great Job! Very helpful!"

"I had a great experience with their agent John. We had a very friendly and informative phone call to review my current policy and I had the opportunity to make and changes and learn about discounts. I would recommend State Farm for car/renters insurance here in Atl."

"I spoke with Ciera about my new policies I'm very satisfied with the job she did she is very professional I know I was in the insurance business for 31 years Super job Ciera thank you very much"

"Anthony Houston did an amazing job with my new car insurance. I was worried about the rate because I bought a 2025 Tesla, but he offered a great price and excellent coverage. He made it super easy, and within a few minutes, he emailed me all the documents I needed to register with the DMV. Super appreciated!"

"Kaitlin was incredibly knowledgeable and provided valuable insight while reviewing my quote. She answered all my questions thoroughly and was extremely helpful. I highly recommend her to family and friends!"

"Victoria Cullen has really been a big help with me finding the best plan for me. My last insurance company I didn't have everything bundled into one but after speaking with Victoria I was convinced to try it. I would recommend her to Anyone. Thanks Victoria Cullen"

"Received a call from Alex about their services at the right time. She connected me with Johnathan who took the time to assist me with better rates than what I had. Thank you guys for the quick attention, professionalism and assistance. Certainly appreciate it."

"I have absolutely enjoyed Nate and Anthony from this branch. Both have been so personable, organized, and informative. I truly don’t want any other insurance agents again, I feel as if they have my best interest in heart. MY FAVORITES!!!!"

"I had the pleasure of working with Anthony. He was friendly, knowledgeable, and always ready to tackle my questions. I saved a lot for my premium for next 6 months. I highly recommend Anthony. Thanks."

"The team is so helpful and so kind. Amani is AMAZING! She answered all of my questions, was so patient, and so knowledgeable. THANK YOU Ajani!"

"The experience with Kaitlyn and her team has been great. Nate hooked me up with my policy. I recommend working with Nate as he is professional and knew what to ask to get me the best quote. Thank you all for taking care of me in my time of need."